Thank you for your interest in HeroBeam products. This Limited Warranty applies to physical goods, and only for physical goods, purchased from Amazon or https://herobeam.com (the "Physical Goods").
This Limited Warranty covers failure of the product's electronics under normal use during the Warranty Period. During the Warranty Period, HeroBeam will replace, at no charge, products which fail to operate correctly because of improper material or workmanship, under normal use and maintenance.
Assuming there is no evident accidental or water damage, or of misuse then HeroBeam will replace the product once it has been returned to us and repay your shipping cost.
The Warranty Period will be either 3 or 5 Years from the date of purchase depending on the product. The period is stated at the time of purchase and on the product packaging.
This Limited Warranty does not cover any problem that is caused by:
To obtain warranty service, you must first contact us at firstname.lastname@example.org, describe the problem you're having and obtain the return address.